Quality & FAQ
1.Why your website with chinese words?Do you sell to other countries?
For clothes,update very fast,we have to update these products every week.so we have not enough time to translate all words into English.
Yes, we sell to worldwide.
2.All your products are in stock?
We update our products every week,and will try to keep synchronize with these supplier factories .
Usually they are available (a rate of high than 95%) .usually we will not reply customers about the stock status(the reason is the stock status always change),
we sell so many of items, we can not take them here,only our customer have ordered it,we will take it back.if our customer has paid for it and the item is out of stock when we ask the factory to provide it to us,then we will advice our customer to exchange it into other item (the price is close,can up to more USD8 than the unavailable item price),or we can also refund to our customer(refund the item price plus additional shipping fee ,but will not refund bank commission which is charged from you).
3.Which quality grade you provide the products?
We provide the highest quality grade items of china replica clothes field.the material and workmanship are very similar to original
4.How to guarantee i can get the most suitable size.
Please refer to the follwoing guide
www.aaashoes.co/which-size-suits-me-better
5.Can I order samples ?
Yes, we do suggest you place a trial order so that you can experience both our products quality and customer service.
6.Do you sell other products besides the products on your website?
Yes. you may email us you products pictures and detailed information.We will try our best to meet your demands
7.What shipping method do you use?
We send order via air-express like EMS . DHL ,or other method that customer assign.
8.Which payment do you accept?
We only accept payment by Bank wire transfer,West Union .
9.How can I know my order status?
Once we send out your order, we will give you a tracking number, with which you can check
your order online. We are also keeping an eye on your order, till you receive them.
10.How long will it take to receive my order?
usually ship out within two-four days after receiving your payment.
If we can not ship out within 3 days ,we will advice you at the first time.
and will advice you the tracking NO.
The receiver will receive the bags within 6-10 days after we send them out.
11.How long will it take to receive responses to email questions?
ALL emails will be answered within 2 Business days. if you have not received our reply,please resend your email to us,Thanks
12.How much for shipping fee?
When you place your order,will provide the available shipping method option.(for different method,the shipping fee is different ). once you make a decision for the shipping method, the website system will calculate the shipping fee automatically according to your order.for some products,maybe the shipping fee have not been added in your order,then we will provide them to you with our payment account.
